FAQ - Frequently Asked Questions

When can I expect my package to arrive?

Shipment time depends on the geographical distance between the destination and place of origin. However, within 1-7 workdays, all shipments will reach their destination.

I would like my order to go out with the next shipment. When do I need to place my order?

As soon as possible but at least before Friday morning at 8 a.m.

How and when can I pay?

You can pay the shipping agent by cash (USD, EU, GBP, HUF, SK) in advance when placing an order or at the time of delivery.
You can also pay through bank transfer, right at your desk, at the time of placing an order or at the time of delivery.

Is Shipping Insurance worth it?

Our company will do everything possible to get the shipment to its destination in perfect condition but anything can happen on the road during public transport. We value our customers greatly and that is why we offer Reimbursement Insure for unseen future events.

Can I place an order at any time?

Yes, we accept orders 24/7 and we are normally able to process orders within 12 hours.

Can I cancel / change my order?

It depends on the status of your order. Login and check the "Cart"  panel and click on "Orders". Here you can check the status of your order. If your order is still open, you will be able to cancel it or modify it, just contact us immediately, please.

How can I send a package or parcel?

We transport door to door which means we pick up the package at the sender’s address and we drop it of at the recipient’s address.